Okeisha Burks

Okeisha Burks, a dedicated Community Health Worker (CHW) Care Coordinator, exemplifies the profound impact that CHWs can have on individuals facing complex health and social challenges. During a routine social needs assessment, Okeisha uncovered a heart-breaking situation: A patient had been grappling with homelessness for three years while simultaneously battling cancer. Despite the patient’s previous attempts to secure housing, they had faced repeated rejections, highlighting the often-insurmountable barriers many vulnerable individuals encounter when seeking necessities.

Recognizing the urgency of the situation, Okeisha sprang into action, demonstrating the proactive approach that is characteristic of effective CHWs. She embarked on a thorough search by reaching out to various organizations that offered housing assistance. Her persistence paid off when she secured an appointment for her patient with a promising housing program. Understanding that getting an appointment was just the beginning, Okeisha made multiple follow-up calls to ensure her patient had all the necessary documentation for the housing application. This extra step illustrates the crucial role CHWs play in helping individuals navigate complex systems and overcome potential barriers to access.

After three months of persistent effort and advocacy, Okeisha’s dedication yielded life-changing results. The patient finally received approval for housing, marking a fundamental shift in their ability to manage their health and well-being. However, Okeisha’s commitment extended beyond her professional responsibilities. Recognizing that having a home was just the first step towards stability, she took it upon herself to donate kitchenware items to the patient, ensuring he had the basics to start a new chapter. This act of kindness exemplifies the holistic and compassionate approach that makes CHWs like Okeisha invaluable assets to their communities, addressing not just immediate health concerns but also the broader social determinants that impact overall well-being.